Privacy Policy
We value your trust and prioritize secure transactions and data privacy. This Privacy Policy outlines how RudraBizz Private Limited and its affiliates collect, use, share, and process your personal data via the Rudrabizz website (https://rudrabizz.com/), mobile site (collectively, the “Platform”).
While you may browse portions of our Platform without providing personal information, we do not offer services outside India, and your data will primarily be stored and processed in India. By accessing the Platform, providing your information, or using our products/services, you consent to the terms of this Privacy Policy, our Terms of Use, and applicable service/product terms, governed by Indian laws, including data protection regulations. If you do not agree, please refrain from using our Platform.
Collection of Information
We collect and store information you provide while using our Platform. Once shared, your data is no longer anonymous to us. Mandatory and optional fields are indicated where applicable, and you may choose not to provide certain details by declining specific services or features.
We may track your purchase behavior, preferences, and interactions to conduct internal research on user demographics and interests. This aggregated analysis may include URLs accessed before and after visiting our Platform, browser details, and IP addresses.
Personal data such as email, address, phone number, payment details, and health-related information may be collected when you create an account, make a transaction, or participate in contests. Certain activities, such as placing an order, require registration. We use your contact details to offer personalized deals based on your preferences.
If you engage in forums, chat rooms, feedback sections, or social media interactions maintained by us, we collect the provided content for dispute resolution, customer support, and internal analysis. Additionally, if you communicate with us via email or letters, we may store such correspondence.
Use of Your Information
We use your data to:
- Process orders, payments, and deliveries.
- Provide personalized recommendations and promotional offers (with opt-out options).
- Assist sellers and business partners in fulfilling orders and enhancing customer experience.
- Detect fraud, troubleshoot issues, and improve security.
- Conduct research and analytics.
- Comply with regulatory requirements.
With your consent, we may access device-related data, including SMS, contacts, location, camera, and gallery. We may also request additional verification documents (e.g., PAN, GST Number) for eligibility checks, business invoices, and service enhancements.
We may invite you to participate in optional surveys, collecting demographic and lifestyle information to enhance our offerings. Some surveys may involve voice or video recordings, participation in which is voluntary.
Cookies
We use cookies and similar technologies to analyze web traffic, improve security, and personalize experiences. Most cookies are session-based and deleted automatically. You can manage cookies via browser settings, but disabling them may limit Platform functionality. Third-party cookies (e.g., Google Analytics) are also used for marketing and analytics.
Sharing of Information
We may share your data within RudraBizz group companies and with third parties such as business partners, credit bureaus, and payment providers for purposes including:
- Fulfilling transactions.
- Facilitating credit, insurance, and other financial products.
- Conducting fraud prevention and regulatory compliance.
- Marketing purposes, subject to opt-out preferences.
For prescription-based product purchases, third-party medical professionals may validate or issue prescriptions when necessary.
In legal or business transactions (e.g., mergers, acquisitions), personal data may be transferred to relevant entities, subject to this Privacy Policy.
Third-Party Links
Our Platform may contain links to external websites or applications governed by independent privacy policies.RudraBizz is not responsible for their data practices, and we recommend reviewing their policies before sharing information.
Security Measures
We implement reasonable physical, electronic, and procedural safeguards to protect personal data. However, online data transmission has inherent security risks. Users must maintain the confidentiality of account credentials.
Advertisements
Third-party advertisers may display targeted ads based on browsing behavior. Users can opt out of personalized ads through device settings.
Children’s Privacy
Our Platform is intended for users who can legally contract under the Indian Contract Act, 1872. We do not knowingly collect data from children under 18. If you share such data, you confirm having the authority to do so.
Data Retention
We retain personal data as required by law or for legitimate business needs. Anonymized data may be stored for research and analytics.
Your Rights
Users may access, update, or delete certain data through account settings or by contacting us. Consent withdrawals may affect Platform access. Requests can be sent to our grievance officer.
Consent
By using our Platform, you consent to data collection, processing, and sharing per this Privacy Policy. If you share third-party data, you confirm having the authority to do so.
Policy Updates
We may revise this Privacy Policy periodically. Significant changes will be communicated via Platform notices or email notifications where applicable.
Grievance Officer
For privacy-related concerns, contact:
RudraBizz Pvt Ltd.
Sahyadri Flats, 36-B-1, Cement Rd, Dharampeth Extension, Shivaji Nagar, Nagpur, Maharashtra 440010
Email: info@rudrabizz.com