Shipping

What are the delivery charges?

Delivery charges vary depending on the seller. Some sellers may apply a nominal shipping fee, especially for low-value items, to offset logistics costs.

For products marked under RudraBizz Plus, a ₹40 delivery charge per item may be applied if the total order value is less than ₹999. Orders of ₹999 or above qualify for free delivery.

Why doesn’t the delivery date match the estimated timeline?

The estimated delivery date is based on the timeline displayed on the product page. However, factors such as public holidays, Sundays, or non-working days of our courier partners may affect the actual delivery date. If a holiday falls within the delivery period, an extra day is added to the estimated date.

What is the estimated delivery time?

Sellers typically procure and ship items within the timeframe mentioned on the product page. Delivery time depends on:

  • The seller’s processing time
  • Product availability
  • Shipping destination
  • Courier partner’s delivery schedule

Note: Business days exclude public holidays and Sundays.

Are there any hidden charges?

No, RudraBizz Pvt Ltd follows a transparent pricing policy. The price displayed on the product page is the final amount you pay. Any applicable delivery charges are clearly mentioned before checkout.

Why does the estimated delivery time vary for different sellers?

Estimated delivery time may vary based on:

  • Seller’s location
  • Product availability
  • Shipping destination
  • Courier partner’s serviceability

To get an accurate delivery estimate, enter your PIN code on the product page.

Why can’t I get my order delivered to my location?

Enter your PIN code on the product page to check delivery availability. Certain factors affect serviceability, such as:

  • Seller’s shipping preferences
  • Legal or regulatory restrictions
  • Courier partner availability in your area

Why is Cash on Delivery (C-O-D) unavailable at my location?

COD availability depends on our courier partner’s ability to accept cash payments in your area. Some locations have cash limits for deliveries. Enter your PIN code on the product page to check if C-o-D is available.

How do I return an item?

Returning an item is simple:

  1. Contact our Customer Support to initiate a return.
  2. You’ll receive a call explaining the return process.
  3. If possible, RudraBizz’s logistics team will arrange a pick-up.
  4. If a pick-up isn’t available, you may return the product via a third-party courier. Return shipping fees are borne by the seller.

I didn’t receive my order but got a delivery confirmation message. What should I do?

If you didn’t receive your order but got a delivery confirmation email/SMS, report the issue within 7 days for us to investigate.

Understanding Product Availability Labels

  • “In Stock” – The seller has the item available and will ship it based on your location’s estimated delivery time.
  • “Available” – The item is not immediately in stock but can be procured once you place an order. Delivery time depends on procurement and shipping timelines.
  • “Preorder” / “Forthcoming” – The item is launching soon and can be pre-booked. It will be shipped on the official release date and delivered within 2-6 business days.
  • “Out of Stock” – The item is currently unavailable. Use the “Notify Me” feature to get alerts when it’s back in stock.
  • “Imported” – The item is sourced from outside India and may take at least 10 days or more to be delivered.
  • “Back In Stock Soon” – The product is sold out but can be pre-booked. The seller will ship it as soon as it is available.
  • “Temporarily Unavailable” – The product is out of stock but may return soon. Use the “Notify Me” feature for updates.
  • “Permanently Discontinued” – The product is no longer available due to discontinuation.
  • “Out of Print” – This applies to books and publications that are no longer being printed or sold.

Does RudraBizz Pvt Ltd offer international shipping?

Currently, RudraBizz Pvt Ltd only delivers within India. However, you can place an order from anywhere in the world using Indian-issued credit/debit cards or international cards accepted by our payment gateway. Ensure the delivery address is within India.

For any further shipping-related queries, contact RudraBizz Pvt Ltd Customer Support.

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